How do I place an order? Browse products, add to cart, and checkout.
What payment methods do you accept? We accept credit/debit cards, digital wallets, and COD.
Can I modify or cancel my order? Orders can be modified/canceled before processing.
How long does delivery take? Delivery takes X-Y hours/days depending on location.
Do you offer same-day delivery? Yes, for orders placed before [cutoff time].
How can I track my order? Track it in the "My Orders" section.
Can I return or exchange an item? Returns/exchanges are accepted within [timeframe].
How long does it take to process a refund? Refunds take X-Y business days.
What if I receive a damaged item? Contact support within [timeframe] for assistance.
Do I need an account to place an order? No, but creating an account allows faster checkout, order tracking, and exclusive deals.
How do I reset my password? Click "Forgot Password" on the login page and follow the instructions.
Is my payment and personal information secure? Yes! We use encrypted and secure payment gateways for your safety.
How can I contact support? Reach us via:
At My Mart - 24/7 Convenient Store, enjoy Cash on Delivery, international items, and fast door delivery – anytime, 24/7!
Read MoreAddress: No. 24, Aloe Avenue, Marine Drive, Kollupitiya 00300
Email: info@mymartlk.com
Phone: +94 11 255 1010
